Privacy Policy
Effective Date: 7/1/2024
Last Updated: 3/30/2025
Bay Charters LLC – DBA Baywel (“Baywel,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.baywel.com (the “Site”), and describes your privacy rights under California law.
1. Information We Collect
We collect the following categories of personal information:
a. Information You Provide Directly
- Name, email address, mailing address, phone number
- Billing and payment information
- Account or profile information
- Messages or feedback you send us
b. Information We Collect Automatically
- IP address
- Browser type, device type, operating system
- Pages visited, time spent, and referral URLs
- Cookies and tracking technologies (see Section 5)
c. Sensitive Personal Information
We do not collect sensitive personal information such as Social Security numbers, precise geolocation, or biometric data.
2. How We Use Your Information
We may use your information to:
- Provide and improve our website and services
- Process purchases and send confirmations
- Respond to customer inquiries
- Send newsletters or promotional materials (opt-out available)
- Comply with legal obligations
3. Sharing and Disclosure of Information
We do not sell your personal information. We may share your information with:
- Service providers: Such as payment processors, hosting providers, and analytics tools, only as necessary to provide our services
- Legal authorities: If required by law or to protect rights and safety
- Business transfers: If we undergo a merger, acquisition, or asset sale
4. California Privacy Rights
Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the right to:
- Know what personal information we collect, use, and share
- Delete personal information we have collected (subject to exceptions)
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information (if applicable)
- Limit use of sensitive personal information (if collected)
- Non-discrimination for exercising any of your privacy rights
You or your authorized agent may make a privacy request by contacting us:
Email: privacy@baycharterco.com
We will verify your request using the information associated with your account or request additional verification information as needed.
5. Cookies and Tracking Technologies
We use cookies to enhance your experience. These may include:
- Essential cookies (required for site functionality)
- Analytics cookies (e.g., Google Analytics)
- Preference cookies
You can control cookie settings in your browser and opt out of analytics tracking by visiting https://tools.google.com/dlpage/gaoptout.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and enforce our agreements.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.
8. Children’s Privacy
Baywel.com is not intended for children under the age of 13. We do not knowingly collect personal data from children.
9. Third-Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices of these third parties.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Your continued use of the Site after any update signifies your acceptance of the revised terms.
11. Contact Us
If you have questions about this Privacy Policy or your rights under California law, contact us at:
Baywel LLC
Email: privacy@baycharterco.com